FAQ'S
Below, you'll find answers to some of the most common questions about our products, services, and processes. If you need further assistance, don't hesitate to contact us.
General
Q: What services does Kalel Home Improvement + Design | Windows + Doors offer?
A: We specialize in selling and installing high-quality windows and doors for homeowners looking to renovate or replace their old installations. We also provide services that help the curb appeal of your home; siding, soffit, fascia, custom projects upon request.
Q: How long has Kalel Home Improvement + Design been in business?
A: Our team has over 25 years of industry experience, and we have been operating as a business for the past 5 years.
Q: Do you have a physical storefront?
A: We are currently in the process of opening our first physical storefront designed to better serve our customers. Stay tuned!
Q: Can I still order windows + doors directly through you?
A: Yes, we work directly with our manufacturing companies to provide you with the highest quality products.
Product Questions
Q: What types of windows and doors do you offer?
A: We provide a wide variety of windows and doors, including energy-efficient options, custom designs, and materials to match your home’s aesthetic and functional needs.
Q: Do you offer European windows and doors?
A: Yes! We offer European manufactured windows and doors, bringing high-end luxury products directly to Ottawa!
Q: Are your products energy-efficient?
A: Yes! Many of our windows and doors are designed with energy efficiency in mind to help reduce your energy costs while enhancing your home’s comfort.
Q: Can I customize my windows and doors?
A: We offer customization options for size, material, color, and design ensuring your new windows and doors align perfectly with your vision.
Installation Questions
Q: Do you provide installation services?
A: Yes, we are proud to be the city's top installers, to provide professional and reliable installation services for all our products.
Q: How long does the installation process take?
A: While the timeline can vary depending on the scope of the project, most installations are completed within one to two days.
Q: Do you offer warranties on installations?
A: Yes, our installation services come with a warranty, providing you with satisfaction and peace of mind.
Cost and Payment Questions
Q: How much do your windows and doors cost?
A: Prices vary based on the product type, size, and customization options. Get in touch with us for a consultation and free estimate.
Q: Do you offer financing options?
A: We are currently working on offering financing options to better meet your financial needs!
Q: Do you charge for consultations?
A: No, we offer free consultations to understand your needs and provide a detailed estimate.
Other Questions
Q: How can I schedule a consultation?
A: You can schedule a consultation by completing the online form.
Q: What areas do you serve?
A: We proudly serve homeowners in Ottawa and the surrounding areas. Contact us to confirm if we service your area.
Q: How can I stay updated on your new storefront and services?
A: Sign up for our e-mails to get the latest updates, promotions, and news about our physical storefront opening.
Still have questions? Contact us directly at KALELOTTAWA@GMAIL.COM and our team will be happy to assist you!